Our policies & practices

Goodstack Undeliverable Donation Policy

Effective Date: November 15, 2024

Capitalized terms used herein shall have the meaning ascribed to them in the Donation Delivery Policy, unless otherwise stated.

While all donations are legally made to the relevant registered nonprofit Foundation, every effort is made to deliver funds to the donor’s recommended Charity.

In rare instances where funds cannot be granted to the donor’s recommended cause – such as when the cause:

• fails to meet the due diligence requirements;

• closes down their operation; or

• does not onboard with Goodstack to receive funds

– then the Foundation reserves the right to reassign funds to another Charity.

In the event that funds need to be reassigned, the donor will be contacted (if possible) to request they select a new onboarded nonprofit to receive their donation.

If the donor is unreachable, then a similar Charity (based on the overall mission area of the recommended cause) will be selected to receive the funds. Where it is not possible to match the cause area of the donor’s recommended cause, funds will be granted to a Charity with a wide-ranging charitable mission.

Note, the tax status of a donation remains unchanged given the Foundation has received the donation and a donation receipt has been issued to the donor.